First Class Inter Assistance is a Thailand-based medical assistance company that helps international insurance policyholders arrange direct billing at partner hospitals. If you would like to use your international travel or health insurance policy to receive medical treatment without paying upfront, please follow the steps below.

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Step 1. Contact your insurance company

Contact the hotline listed on your insurance policy and confirm whether your insurer offers direct billing for medical treatment in Thailand. If your insurer does not offer direct billing, we will unfortunately be unable to arrange this service.

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Step 2. Submit your application

If your insurer supports direct billing, complete the form below and attach a copy of your insurance policy.

Our team will review your application and contact your insurer to discuss direct billing arrangements on your behalf.

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Step 3. Wait for confirmation

If your insurer agrees to the arrangement, First Class Inter Assistance will issue a Guarantee of Payment (GOP) to the hospital. The hospital will confirm when direct billing has been approved and you can proceed with treatment under the agreed terms.

Important Information

• Submitting an application does not guarantee direct billing

• Approval depends on your insurer's decision and the terms of your insurance policy

• You remain responsible for any charges not covered or guaranteed by your insurer

• Please wait for confirmation from the hospital before assuming direct billing has been arranged

 

Already confirmed that your insurer supports direct billing? Complete the application form to get started.